Our privacy policy is to respect and protect the privacy of our customers. Your personal information is safe with us. Poppy Hair respects your privacy and will not share or sell any customer information for any reason. Your personal information is used exclusively for the purpose of fulfilling your order and making your buying experience a success. Poppy Hair provides this statement (the "Privacy Policy") to help you to understand what we may do with any personal information that we obtain from you. By visiting Poppy Hair, you are accepting the practices described in this Privacy Policy. We may need to update this Privacy Policy from time to time. We recommend that you regularly check this page to ensure that you have read the most recent version.


Information That You Provide: We receive this information when a customer voluntarily provides this information, such as when customers contact us with inquiries, writes reviews, or purchases products. This information is used to enhance your experience on our website, to respond to your requests, to customize your shopping experience and to communicate with you by responding to your emails.

Automatic Information: Some information stored automatically whenever you interact with our website. It is common with many online websites, we use "cookies," "cookies” are small text files that are stored on your computer which allows us to recognize you. This website uses cookies. You can delete cookies at any time or you can set your browser to reject or disable cookies. We use cookies to keep track of your current shopping session, remember your language, to enable you to proceed to checkout at any time and to personalize your online experience. Basically, we use “cookies” to make your online experience as best as possible.

Information from Other Sources: We might also receive information about you from other sources and add it to our account information. All information gathered is for the sole purpose of personalizing and improving your user experience.


For example, may collect "Personal Information" which is data that can be used to identify an individual, Poppy Hair Extensions collects relevant customer information including your name, address, telephone number, email address and any other necessary contact information. Information that you provide by filling out forms on the Site. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your order. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order. Poppy Hair Extensions ensures that your information is stored in a secure manner. You, as the user understand that in unfortunate cases data transmission on the internet can be accessed by an unauthorized recipient. You, as the user agree to waive Poppy Hair Extensions's liability in case of a security breach unless the latter is due to Poppy Hair Extensions’s own negligence. Basically, we obtain some personal information from you for the purpose of your orders.


The information stored by Poppy Hair Extensions will be used for the administration of this website, to process orders, payments and provide you with a shopping experience. We will also use your details to fulfill and deliver your orders. Also to manage our database and to distribute commercial emails to our customers as well as any other information regarding our activity.
When you order from Poppy Hair Extensions, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. We use your personal information only for what is necessary and never share with those who shouldn’t see it.


Your privacy is always respected when you shop with Poppy Hair Extensions. Your information is not shared with third party companies for marketing purposes other than that of Poppy Hair Extensions. By communicating these contact details, you consent to the transfer and use of your contact details to said companies.

The information collected is not disclosed otherwise to any other third party, unless Poppy Hair Extensions is required to do so by law or in connection with a legal claim or proceeding.


Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
Unfortunately, however, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our websites, you do so at your own risk. Your financial transactions with us are at the highest level of safety possible on the internet. We don’t see or keep your billing information.

Company does not knowingly collect Personal Data from children under the age of 14. If you are under the age of 14, please do not submit any Personal Data through the Site. POPPY HAIR EXTENSIONS does not direct its services to persons under the age of 18. If you are under 18, you may use POPPY HAIR EXTENSIONS only with the involvement of a parent or guardian. We do not solicit or knowingly collect any online information from children under the age of 14 without prior verified parental consent.


If you choose to visit POPPY HAIR EXTENSIONS, your visit and any dispute over privacy is subject to this Policy and our Terms of Use. If you have any concern about privacy at POPPY HAIR EXTENSIONS please contact us at
POPPY HAIR EXTENSIONS reserves the right to modify this disclaimer from time to time. You should check these Terms of Use regularly for such changes.

Welcome to These General Terms and Conditions contain important information for you as a user of the site. Please read them carefully. We also recommend that you save or print these General Terms and Conditions so that you can consult them at a later date.

By using the Site, the user fully and completely accepts these terms and conditions.

If you require more assistance you can contact us by emailing and you will receive a response within 24 – 48 hours.


You are responsible for the truthfulness, accuracy and completeness of the information you upload or send to, or in connection with, the Site.

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set-out within the Terms of Use. Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.


All graphics, images and content on the website, blog and mobile application belong exclusively to POPPY HAIR EXTENSIONS, or its affiliates. Access to this information does not entitle the individual visiting POPPY HAIR EXTENSIONS to any rights. These materials may not be copied, distributed or used for any other purpose without the express written consent of POPPY HAIR EXTENSIONS, except as otherwise allowed by law.


Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers, and must be redeemed by the date published, if provided. Promotion codes cannot be exchanged for cash.


Please refer to our Privacy Policy page for further information about how we use your data.


In the event that a product is listed incorrectly (e.g. price or description) due to a typographical error or other mistake, we reserve the right to refuse or cancel any orders that may have been placed for such a product listed. If your credit card has already been charged for such an erroneous purchase, we shall issue a credit to your card for the full amount of the charge.


The Site may feature links to other websites. If these links refer to web pages outside of the Poppy Hair Extension domain, such web pages are not administered by POPPY HAIR EXTENSIONS and POPPY HAIR EXTENSIONS shall not be responsible for the contents of any such web pages.


If you have any concerns with, or do not understand, our Terms of Use, we welcome you to contact us and we will make every effort to address and resolve your concerns. Feel free to contact us by email address and we will respond within 24 hours

EFFECTIVE: September 1st, 2017